Every call. Handled right.
ContactSuite gives your business the tools to handle every call — whether that's empowering your contact centre agents or automating calls entirely with AI.
Trusted by industry leaders
Two solutions. One purpose.
Whether you run a contact centre or just need every call answered, we have a solution built for you.
ContactSuite AX
The agent desktop built for contact centres making and receiving calls. Give your team instant screen pops, guided workflows, and built-in knowledge — so every call is handled with confidence.
-
Instant screen pops — caller info the moment the phone rings
-
Voice, email, chat, and SMS — all in one agent desktop
-
AI-guided workflows and real-time knowledge suggestions
-
Works with your existing telephony — no lock-in
-
40% efficiency gains — live in a single day
Tulip AI
An AI call agent that answers every call 24/7, books appointments, and handles enquiries — without any human agents. Half the cost of a traditional answering service, none of the limitations.
-
Answers every call in under 2 seconds, 24/7/365
-
Books directly into your calendar — Google, Outlook, Zoho
-
Collects caller details, assigns urgency, sends instant summaries
-
Human backup agent included in every plan
-
~50% less than traditional answering services — from $150/month
Not sure which one you need?
It usually comes down to one question.
You have a team of agents
You need ContactSuite AX
If you run a contact centre — whether inbound, outbound, or blended — CSAX gives your agents everything they need to handle calls efficiently and consistently.
Learn about ContactSuite AXYou want to automate calls
You need Tulip AI
If you're missing calls after hours, paying for an answering service, or just need every call handled without adding headcount — Tulip does it automatically, around the clock.
Learn about Tulip AIMany businesses use both — CSAX for their contact centre team, Tulip for after-hours coverage. Talk to us to find the right fit.
Built by people who have run contact centers — not just built software for them
For over three decades our team has operated contact centers for some of New Zealand's largest brands and government departments. We've sat in the supervisor's chair, managed the peaks, dealt with the integrations, and felt the pressure of every missed call.
Both ContactSuite AX and Tulip were built from that lived experience. Every feature exists because we've needed it ourselves — or because a client couldn't live without it.
brands
Ready to get started?
Tell us about your business and we'll recommend the right solution — or both. Our team will have you up and running in just one day.